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Customer Service

It is important for us in Aperos 4J listen carefully to customer needs as part of our customer service policy.

If you have any questions, complaints or suggestions regarding articles and / or requests, you write us through the form and select the Customer Service option here.

or send us a mail to:

Aperos 4J
Customer Service
5-B Calle 1 Villa del Rey Caguas PR
Caguas, P.R. 00726

General Returns Policy

  1. NO returns after 10 days of the date of purchase.
  2. All exchanges must be with the original receipt.
  3. A credit will be given for items in perfect conditions and those do not exceeds the 30 days of the date of purchase.
  4. Bits and Bocados cannot be returned.
  5. NO return of cash, debit and credit cards will be given to.

Warranties

  1. Aperos 4J Items
    • Thirty (30) days warranty on manufacturing details and damages caused by abuse, accident and neglect, or natural wear and tear of the product are excluded from this warranty.
  2. 3P (PPP) Items
    • Six (6) months in any detail of manufacturing.
    • Carbon fiber shaft, three (3) years warranty.
    • Fiber glass fiber six (6) months warranty.

*** Damages caused by mistreatment, accident and neglect, or natural wear and tear of the product are excluded from this guarantee. ***

Last updated: July 20, 2018.